Privacy Policy – HelpPortal

INTRODUCTION

Your privacy is of utmost importance to PeoplesHR Pty Limited. As you use our products or services (the “Services”) including (without limitation) the PeoplesHR Application (which is a web based human resources software solution which stores and processes personal information) we want you to be clear how we’re using information about you and the ways in which you can protect your privacy.

Personal information is information which you provide to us which personally identifies you, such as your name, e-mail address, telephone number, credit card number or other billing information.

This Privacy Policy that covers how we, collect, use, disclose, transfer, and store your personal information. Please take a moment to familiarise yourself with our privacy practices as set out in this Privacy Policy and let us know if you have any questions.

PeoplesHR will access your personal information only for the purposes set out in this Privacy Policy. We will ask for your consent before using information for any purposes other than those set out in this Privacy Policy.

APPLICATION OF THIS PRIVACY POLICY

This Privacy Policy applies to all Services offered by PeoplesHR but excludes products and services that have separate privacy policies that do not incorporate this Privacy Policy.Unless stated otherwise, our current Privacy Policy applies to all information that we have about you and your account.

Our Privacy Policy is designed to provide a globally consistent level of protection for personal information all over the world. This means that even countries whose laws provide for less protection for your personal information, PeoplesHR will still handle your information in the manner described here. PeoplesHR is an international organisation with business processes, management structures and technical systems that cross borders. As such, we may share information about you within PeoplesHR and transfer it to countries in the world where we do business in connection with in accordance with this Privacy Policy.

AREAS NOT COVERED BY THIS PRIVACY POLICY

Our Privacy Policy does not cover the information practices of other companies and organisations who advertise our services, and who may use cookies, pixel tags and other technologies to record your personal information, to serve and offer relevant advertisements.

Our Privacy Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to you in search results, sites that may include the Services or other sites linked from our Services. Our Privacy Policy does not cover the information practices of other companies and organisations that advertise our Services and that may use cookies, pixel tags and other technologies to serve and offer relevant advertisements.

When you use our Services or post on a PeoplesHR forum, chat room or social networking service, the personal information you share is visible to other users and can be read, collected or used by them. You are responsible for the personal information you choose to submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.

WHAT PERSONAL INFORMATION WE COLLECT
Your access to the http://www.peopleshr.com or any other website operated by us(the “Website”) or any of our Services will be enabled by a user ID and a password generated by us.We will require personal information from you in order to generate your user ID or when you request information from us when or register on the Website or when you access or subscribe to our Services. Here we will be collecting personal information directly from you.

We may also indirectly collect information from your use of our Services such how you use the Services including your search queries, information such as your Internet protocol address, hardware model and operating system version, device event information, such as system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL. We may also collect information about the pages you view and other actions you take while visiting us. In addition, we may also use such technologies to determine whether you’ve opened an e-mail or clicked on a link contained in an e-mail. Collecting information in this manner allows us to collect statistics about our Website’s usage and effectiveness and personalise your experience while you are on our Website, as well as tailor our interactions with you. We may collect this information relating to your use of the Website and our Services through the use of various technologies For example, when you visit the Website, we may log certain information that your browser sends us, such as your IP address, browser type and language and access time. For details regarding the technologies we employ, see “Cookies and Other Technologies” below.

ACCESSING AND UPDATING YOUR PERSONAL INFORMATION

You can help ensure that your contact and other information is accurate, complete and up to date by logging in to your account at www.peopleshr.com or any other website operated by us For other personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if PeoplesHR is not required to retain it by law or for legitimate business purposes.

Access, correction or deletion requests can be made to www.peopleshr.com or any other website operated by us PeoplesHR may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or for which access is not otherwise required by local law or would be extremely impractical (for instance, requests concerning information residing on backup tapes).

Before PeoplesHR is able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request.

Where we can provide information access and correction, we may do so for free, except where it would require a disproportionate effort. We aim to maintain our Services in a manner that protects information from accidental or malicious destruction. Because of this, we will retain your personal information for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law and we may not immediately delete from our servers residual copies of your information that has been subsequently deleted or changed and may not remove such information from our backup systems.

HOW WE USE YOUR PERSONAL INFORMATION

PeoplesHR uses the information collected to provide you with the Services you request and to support Services you have obtained from us. Please see below in detail the manner in which we use your personal information:

Providing Services and Support

The personal information we collect also allows us to keep you posted on PeoplesHR’s latest product announcements, product updates or fixes, promotions, and upcoming events, PeoplesHR’s partners and to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. If you enter into a sweepstake, contest, or similar promotion we may use your personal information to administer those programs.

We may use information we collect about you to provide you with a personalised experience on our Website, such as providing you with content in which you may be interested and making navigation easier

We may also provide “live chat” sessions on our Website to assist you while you’re navigating and we will use personal information you provide via these sessions in accordance with this Privacy Policy.

The information that we collect from you, either directly or indirectly, may be combined and used to help us improve its overall accuracy and completeness and to help us better tailor our interactions with you.

In the course of providing technical support to you, we may sometimes have incidental access to information that you have provided to us or information that is located on your system. This information may contain information about you, your organisation’s employees, customers, partners, or suppliers. This Privacy Policy does not apply to our access to or handling of this information and the conditions regarding the handling and processing of this information may be covered by other

Research and Marketing

The personal information we collect is important to your interaction with PeoplesHR and we may use it for internal purposes such as auditing, surveys, data analysis, and research to help us develop, deliver, and improve our Services, customer communications, content, and advertising.

The information you provide to us, as well as the information we have collected about you indirectly, may be used by us for marketing purposes. Before we do so, however, we may offer you the opportunity to choose whether or not to have your information used in this way. You may at any time choose not to receive marketing materials from us by following the unsubscribe instructions included in each e-mail you may receive, by indicating so when we call you, or by contacting us directly (please refer to “Privacy Questions” below).

Some of our offerings may be co-branded, that is sponsored by both PeoplesHR and third parties. If you sign up for these offerings, be aware that your information may also be collected by and shared with those third parties. We encourage you to familiarise yourself with their privacy policies to gain an understanding of the manner in which they will handle information about you.

If you choose to “Email This Page” to a friend or colleague, we will ask for their name and e-mail address. We will automatically send a one-time e-mail sharing the page you indicated, but will not use that information for other purposes.

Use of Information in a Social Computing Environment

PeoplesHR may provide social computing tools the Website to enable online sharing and collaboration among registered users. These may include forums, wikis, blogs and other social media platforms. When registering to use these tools, you will be asked to provide certain personal information. Registration information that is not automatically made available to other participants as part of your profile will be subject to and protected in accordance with this Privacy Policy. Any other content you post, such as pictures, information, opinions, or any other type of personal information that you make available to other participants on these social platforms, is not subject to this Privacy Policy. Rather, such content is subject to the terms of use of those platforms, and any additional guidelines and privacy information provided in relation to their use, as well as the process by which you can remove your content from such tools or get help to do so. Please refer to them to better understand yours, PeoplesHR’s, and other parties’ rights and obligations with regard to such content. You should be aware that the content you post on any such social computing platforms may be made broadly available to others inside and outside PeoplesHR.

Online transactions and related interactions

Certain online transactions may involve you calling us or us calling you. They may also involve online chats. Please be aware that it is PeoplesHR’s general practice to monitor and in some cases record such interactions for staff training or quality assurance purposes or to retain evidence of a particular transaction or interaction.

Protection of Rights and legal compliance

We may also use or share your information to detect, prevent or otherwise address fraud, security or technical issues and to protect the rights or property of PeoplesHR, our business partners, suppliers, clients, or others when we have reasonable grounds to believe that such rights or property have been or could be affected. In addition, we reserve the right to disclose your personal information as required by law and when we believe that disclosure is necessary to protect our rights, or the rights of others, or to comply with a judicial proceeding, court order, or legal process.

Processing your personal information outside your country of residence

PeoplesHR processes personal information on servers in different countries and may process your personal information on a server located outside the country of residence.

PeoplesHR’s involvement in a merger, acquisition or asset sale

If PeoplesHR is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Location-Based Services

To provide location-based Services, PeoplesHR and our partners and licensees may collect, use and share precise location data, including the real-time geographic location of your computer. This location data is collected anonymously in a form that does not personally identify you and is used by PeoplesHR and our partners and licensees to provide and improve location-based products and services. For example, we may share geographic location with application providers when you opt in to their location services.

PROTECTION OF PERSONAL INFORMATION

We intend to protect your personal information and to maintain its accuracy. PeoplesHR implements reasonable physical, administrative and technical safeguards to help us protect your personal information from unauthorised access, alteration, destruction, use, misuse, disclosure, loss and theft.We also require that our suppliers protect such information from unauthorised access, use and disclosure. We have set out below in further detail the safeguards applicable to the protection of your personal information:

Technological Safeguards

PeoplesHR may use Secure Sockets Layer encryption on all web pages where personal information is collected and by this your information is protected using both server authentication and data encryption, ensuring that it is safe, secure, and available only to registered users in your organisation while its transmitted over the Internet. In addition, our Services are hosted in a secure server environment that uses a firewall and other advanced technology to prevent interference or access from outside intruders

Retention of Personal Information

We will retain your registration information for as long as your account is active or as needed to provide you Services. If you wish to request that we no longer use your registration information to provide you Services contact us at admin@peopleshr.com. We will retain and use your registration information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Periodic review of practices

We will also periodically review our information collection, storage and processing practices, including physical security measures, to guard against unauthorised access to systems.

Compliance by PeoplesHR employees, contractors and agentsandrestriction of access to personal information

To make sure your personal information is secure, we communicate our privacy and security guidelines to PeoplesHR employees and strictly enforce privacy safeguards within PeoplesHR.PeoplesHR will restrict access to personal information to the PeoplesHR employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.

DISCLOSURE TO THIRD PARTIES

In some cases, PeoplesHR may use third parties located in various countries to collect, use, analyse, and otherwise process information on its behalf. Personal information will not be shared with third parties for their marketing purposes. It is PeoplesHR’s practice to require such third parties and strategic partners to handle information in a manner consistent with PeoplesHR’s policies. From time to time, we may disclose o other non- PeoplesHR entities information that identifies you at an individual level and which we collected on our Website. Except as described in this Privacy Policy, we will only do so with your prior consent. We do not sell or lease such information however.

Please see below the manner in which we may disclose your information to third parties:

Disclosure to for PeoplesHR’s business and marketing purposes

At times, PeoplesHR may make certain personal information available to strategic partners that work with PeoplesHR to provide the Services, or that help PeoplesHR market to customers. For example, when you access the Website or any of the Services, you authorise PeoplesHR and its partners to exchange the information you provide during this process to carry out the Services. If you are approved for the provision of Services, your account will be governed by PeoplesHR and its partner’s respective privacy policies. PeoplesHR shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, managing and enhancing customer data, providing customer service, assessing your interest in our Services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever PeoplesHR operates.

Payment transactions

When you make a payment transaction to PeoplesHR to obtain Services, we will only share transaction information with those third parties necessary to complete the transaction and will require those third parties to agree to respect the privacy of your information.

Co-branded offerings

Sale or merger of an PeoplesHR business

Circumstances may arise where, whether for strategic or other business reasons, PeoplesHR decides to sell, buy, merge or otherwise reorganise businesses in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of such information from sellers. It is PeoplesHR’s practice to seek appropriate protection for information in these types of transactions.

Compulsory disclosure

Please be aware that in certain circumstances, personal information may be subject to disclosure to government agencies pursuant to applicable law judicial proceeding, court order, or legal process or requests from public and governmental authorities within or outside your country of residence. We may also share your information to protect the rights or property of PeoplesHR, our business partners, suppliers or clients, and others when we have reasonable grounds to believe that such rights or property have been or could be affected.

Protection of rights

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a re-organisation, merger or sale, we may transfer any and all personal information we collect to the relevant third party.

COOKIES AND OTHER TECHNOLOGIES
PeoplesHR’s Website, online services, interactive applications, email messages and advertisements may use cookies and other technologies such as pixel tags and web beacons. These technologies help us to monitor traffic patterns and to serve you more efficiently if you revisit the Website, they help us better understand user behaviour, tell us which parts of our Website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. For example pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

We gather some information automatically and store it in log files through cookies. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp and clickstream data.

PeoplesHR also uses cookies and other technologies to remember personal information when you use our Website, online services and applications. Our goal in these cases is to make your experience with PeoplesHR more convenient and personal. Knowing someone using your computer or device has shopped for a certain product or used a particular service helps us make our advertising and email communications more relevant to your interests. And knowing your contact information, product serial numbers and information about your computer or device helps us register your products, personalise your operating system and provide you with better customer service.

A cookie does not identify you personally or contain any other information about you or your organisation, but it does identify your computer and the user. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

PeoplesHR issues a session cookie only to record encrypted authentication information for the duration of a specific session. The session cookie does not include either your username or password of the user. PeoplesHR does not use cookies to store other confidential user and session information, but instead implements more advanced security methods based on dynamic data and encoded session IDs.

You may be able to set your browser to notify you when you receive a cookie and this will provide you with an opportunity to either accept or reject it in each instance. If you want to disable cookies, check with your provider to find out how to disable cookies. Please note that certain features of the Website may not be available once cookies are disabled. Web beacons usually work in conjunction with cookies. If you turn off cookies, Web beacon and other technologies will still detect visits to these pages; however, they will not be associated with information otherwise stored in cookies.

We may also include Web beacons in marketing e-mail messages or our newsletters in order to determine whether messages have been opened and links contained within clicked on.

Some of our business partners set Web beacons and cookies on our site. In addition third-party social media buttons may log certain information such as your IP address, browser type and language and access time, and, if you are logged in to those social media sites, they may also link such collected information with your profile information on that site. We do not control these third party tracking technologies.

LINKS TO NON-PEOPLESHR WEBSITES AND THIRD PARTY APPLICATIONS

To allow you to interact with other websites on which you may have accounts or join communities on such websites, we may provide links or embed third-party applications that allow you to login, post content or join communities from our Website. We may also provide you with general links to third party websites. Your use of these links and applications is subject to the third parties’ privacy policies, and you should become familiar with the third party sites’ privacy policies before using the links or applications. PeoplesHR is not responsible for the privacy practices or the content of these other websites.